Reduce eBay Seller Questions and Confusion

Save yourself time and hassle

Free eBay Business Kit >> Learn to Sell on eBay

This article is was written to help you properly handle and respond to seller questions when using ebay. You can find additional ebay related posts at the bottom of this page.

Reducing the amount of questions that are posed by the buyer is a huge time saver when done effectively and efficiently.  Generally, if you create frequently asked questions (FAQ’s) sheet for your buyers you will reduce unnecessary email.

As we all know, mail can bog our systems and our lives down leaving little time for the important stuff.  It is important to customize the “Ask seller a question” page for an item that you are selling.  This page will allow a seller to place preferences regarding:  seller specific FAQ’s, item specifics on the individual item, questions and answers posted on that listing.  Ultimately by creating this page, you will give yourself more time to truly ask more specific questions regarding items. 

If you have ever been bogged down with questions, this tool is a great way to reduce your load.   It is easy and necessary.

Posted by jwatsonl at 7:30 PM